Win Back Your Independence with Our SAP Application Management Services
In today’s rapidly evolving technology landscape, where new solutions are emerging faster than ever before and business needs are constantly changing, IT has evolved from simply supporting business operations to playing a critical role in transforming the organisation. However, aligning IT with business strategy can be a challenge, especially if your team is overwhelmed with managing existing systems.
Application Management Services (SAP AMS) are designed to address these challenges by reducing the burden of routine IT operations. Recent studies show that IT teams and decision makers are often held back by repetitive tasks — tasks that maintain the status quo but do not contribute to progress. For example:
o 66% of their time is spent managing IT infrastructure.
o 49% is spent developing and maintaining internal IT applications.
o 31% is consumed by helpdesk tasks for colleagues.
SAP AMS offers a solution by significantly reducing your operational workload and freeing up valuable time and resources that you can use to innovate and transform your organisation into an intelligent business.
The growing demand and complexity of SAP applications: As the demand for SAP applications increases, so does the complexity of managing them. To achieve both operational and strategic goals, your solutions need outstanding technical expertise, reliable support, continuous knowledge management and measurable cost efficiency.
This is where Vipas Techno comes in as a reliable partner. Our Application Management Services, are designed to help companies optimise costs, integrate IT infrastructures and facilitate business process alignment to unlock hidden value in your operations. Our
innovative hybrid delivery model, which utilises flexible support and global delivery capabilities, transforms fixed costs into variable costs that align with your actual needs and enable dynamic business transformation.
SAP Application Management Services (AMS) encompasses the processes and strategies used to maintain, improve and manage SAP environments in organisations. This includes everything from development and customisation to implementation, testing, maintenance and ongoing support of SAP enterprise applications. With SAP AMS, your business applications remain error-free, up-to-date and adapted to the latest technological developments.
Customised AMS solutions are tailored to your company’s specific needs and ensure that your SAP environment supports your individual goals.
By utilising SAP AMS, your IT department moves from a tactical to a more strategic role, allowing you to focus on innovation and business growth.
You receive round-the-clock support for the administration and operation of your SAP applications, ensuring continuous and reliable operation.
SAP AMS ensures your enterprise solution is better aligned with your business objectives, enabling smoother operations and strategic outcomes.
Improve the performance of your applications, leading to better business results and a more efficient organisation
Key criteria for selecting an SAP AMS provider:
The ideal AMS provider should have a deep understanding of your organisation’s processes and be able to make recommendations for continuous improvements and enhancements.
Look for a partner that can creatively tailor SAP AMS solutions to your organisation’s specific needs and offer flexible options that adapt to your evolving requirements.
The provider should be familiar with the local language, culture and systems in the regions where your organisation operates to ensure seamless integration and support.
Make sure the provider has relevant SAP certifications, industry and technology credentials, and adheres to global
security standards such as ISO 27001. The expertise and skills of the SAP consultants should match your organisation’s needs.
A reliable AMS provider should offer flexible contract adjustments and quickly adapt its services to new requirements as your organisation evolves.
Make sure the provider has well-trained and experienced SAP AMS consultants who can tailor your SAP enterprise solutions to both current and future business needs.
At Vipas Techno, our AMS Managed Services are designed to help your business efficiently optimise application portfolios, maximising value while minimising complexity and cost. As an SAP-certified Application Management Service (AMS) provider, we have more than a decade of experience working with large enterprises and small businesses. Our goal is to optimise all business-relevant processes and ultimately increase your ROI.
Vipas Techno AMS ensures that your systems run at maximum performance. We optimise your internal resources by offering a wide range of SAP support services. This allows you to focus on business-critical issues while we take care
of day-to-day operations. Our services are ideal for companies that want to minimise their maintenance and support costs while benefiting from knowledge transfer and process improvement.
Discover how our SAP Application Management Services can help you overcome key challenges, enforce best practises and set your operations up for sustainable success.
In today’s fast-paced digital landscape, where the pace of innovation is accelerating and the demands on expertise are constantly evolving, digital transformation is a major challenge. Some of the critical areas that organisations need to address on a regular basis are:
o Insufficient in-house resources
o Problems with application performance
o Infrastructure risks during upgrades
o Focus on core business processes
o Increased functionality requirements
o Reduction in operating costs
o Limited capital 24/7 support requirements
Our technical services are designed to help your business implement smart and efficient strategies to extend and optimise your ERP system. This approach maximises the value of your application portfolio by:
o Development and enhancement of additional functionalities
o Seamless integration of applications
o Providing development services using standard SAP technologies such as ABAP, HANA, UI5, FIORI, WebDynpro, FPM, Workflow, Adobe Forms, IDOC/EDI, PI/PO, SCI, BI/BW
o Offering development services using non-SAP technologies such as Angular, Node.js and PostgreSQL to extend the core ERP application
o Support for SAP upgrades and migrations to S/4 HANA
o Management of data migration processes
Our functional support services are based on the extensive SAP expertise of our industry and functional teams. After implementation, we support you in activating functionalities and processes in new business areas. We also optimise the use of implemented functionalities through a combination of process redesign and user training. Our functional support includes
o Configuration of SAP modules and sub-modules
o Rollout of business units in different geographical locations
o Management of changes to business processes with cross-module impact
o Assistance with month-end and year-end activities
o Provision of user training
o Functional support for SAP upgrades and migrations to S/4 HANA
Our SAP Basis Administration Services are carried out by highly experienced consultants who excel at in-depth problem solving. We ensure the optimal utilisation of your SAP landscape by:
o SAP system monitoring and performance optimisation
o Monitoring and expansion of storage space
o Application of support packages
o User and security management
o Administration of transport management
o Support with OS and DB migration for ECC
o Support for SAP upgrades and migrations to S/4 HANA
With Vipas Techno’s comprehensive SAP Application Management Services, your organisation can focus on its core business processes while we take care of the technical and functional complexity of your SAP environment, ensuring optimal performance and continuous improvement.
Vipas Techno offers two primary SAP Application Management Services (AMS) support models to help you maintain and improve your SAP applications: the Skill Augmentation Model and the Complete Outsourcing Model. The right choice depends on your organisation’s specific needs, budget and critical business processes.
o Specialised expertise: Our Skill Augmentation Model is ideal if your team requires specialised skills or resources in specific SAP areas. This model
allows you to utilise our expertise without completely outsourcing your SAP management.
o Process-orientated methodology: We use a process-orientated approach to maintain, improve and manage your SAP ERP systems, ensuring consistency and efficiency.
o Cost-effective services: Our AMS services are both cost-effective and streamlined. They provide on-demand SAP support, application monitoring, maintenance and helpdesk services tailored to your needs.
o Flexibility and customisability: Vipas Techno’s SAP AMS consultants provide the flexibility to meet different business needs. We prioritise business criticality, implementation feasibility and cost estimates to close gaps and customise solutions accordingly.
o Cost-efficient partnership: The full outsourcing model allows you to replace expensive in-house staff with a cost-efficient partner like Vipas Techno, turning your fixed costs into variable costs. This model is ideal for organisations looking to reduce costs while maintaining a high quality of service.
o Demand customisation and cost savings: By choosing this model, you will realise significant cost savings, better manage fluctuations in demand and have access to features that only a certified SAP partner can offer.
o Expert SAP support: A certified SAP business process expert plays a critical role in the growth of your organisation. With our complete outsourcing model, dedicated offshore SAP AMS consultants are available to streamline your business processes and ensure smooth operations.
o Improved efficiency: Our AMS services help you automate redundant tasks, reduce manual errors, save time and increase the overall efficiency and productivity of your organisation.
By choosing the appropriate SAP AMS support model from Vipas Techno, you can ensure that your business receives the right level of support and expertise to meet its individual needs, driving growth and operational efficiency.
a. Best practise methodologies: We utilise industry-leading methodologies to ensure optimal performance and results for your SAP environment.
b. Extensive experience: Our team has extensive experience in various scenarios, enabling us to overcome any challenge.
c. In-depth IT expertise: We specialise in improving IT processes, optimising system usage and increasing the effectiveness of solutions.
a. Cost-efficient deployment: Reduce operating costs with our hybrid deployment model and flexible support options.
b. Global team advantage: Benefit from lower consulting costs with our globally distributed delivery team.
c. Infrastructure savings: Eliminate the cost of office space, hardware and communication tools for your support team.
a. Global coverage: Our global team works across multiple time zones, enabling rapid customisation of your SAP solution.
b. Experienced professionals: Our AMS team identifies and resolves issues quickly, minimising downtime and business disruption.
c. Specialised tools: We use advanced tools to ensure fast and reliable solutions to any issues that arise.
a. 24/7 global support: We provide round-the-clock support with teams in offshore and nearshore locations.
b. Worldwide presence: Our global reach extends across Asia, Europe and the Americas, ensuring comprehensive support wherever you operate.
a. Cost-efficient operations: Maintaining high-quality, reliable operations at a lower cost.
b. Flexible engagement: Our engagement framework adapts to your changing business needs.
c. Experienced consultants: Access a perfect blend of consultants with different skills to meet your specific requirements.
a. Advanced monitoring tools: Our AMS includes proactive monitoring to detect and address potential issues before they impact operations.
b. Preventative strategies: This approach minimises downtime and prevents operational bottlenecks.
a. ITIL processes: We follow robust ITIL processes to optimise resources and reduce costs.
b. Landscape optimisation: Continuous monitoring and optimisation of your SAP landscape ensures peak performance.
c. Best security practises: We align user authorisations with SAP’s GRC standards to ensure the highest level of security.
a. Detailed analyses: We provide comprehensive reports on system performance, problem resolution and resource utilisation.
b. Clear insights: Our transparent approach gives you a clear overview of the state of your SAP environment.
a. Efficient tools: We utilise tools, accelerators and a knowledge repository to reduce cycle times for issue resolution and project execution.
b. Comprehensive support: We take care of both regular business needs and specialised projects such as upgrades and module implementations.
c. Strategic SAP relationship: Our close relationship with SAP leadership ensures early alignment with product strategies and roadmaps.
a. Pay for what you use: Customers only pay for the time they use, making costs more predictable and manageable.
b. Flexible service points: One service point equals one hour of offshore support that can be purchased and used as needed.
a. Targeted AMS support: We provide AMS for specific operations such as database monitoring, transport management and BASIS activities.
b. Scalable solutions: Expand your current SAP team through skill augmentation or opt for complete outsourcing.
c. Certified expertise: Benefit from the skills and advantages that only a certified SAP partner can provide.
a. Regular updates: We implement regular updates and enhancements to keep your SAP systems up to date with the latest features and best practises.
We provide customised service concepts for your transformation into an intelligent enterprise. Our AMS solutions cover all areas, from operations and maintenance to optimisation and innovation, whether in your local infrastructure or in the public cloud.
We manage your SAP solutions regardless of your industry or region. Our globally available SAP expertise meets your local needs, whether your IT landscape is highly standardised or differs across different subsidiaries.
With our extensive experience in AMS and cloud services, we are able to future-proof your IT landscape. We empower your IT for constant business innovation and ensure it is dynamic, resilient and ready for the future.
At Vipas Techno, we are dedicated to helping your business succeed by minimising disruption and maximising efficiency through our expert SAP AMS services. Let us work with you to transform your business with strategies tailored to your specific needs.
The information provided here offers just a glimpse of how we can help you transform your business. Our priority is to develop a comprehensive strategy that includes all the necessary services to meet your individual requirements. If you have any questions about our application management services or need specific details about any of our services, please do not hesitate to contact us!
We will support you on your journey to becoming an intelligent organisation with services that are designed for you, developed by experts and ready for the future.
Ready to unlock the power of SAP Fieldglass and transform your external workforce management? Contact Vipas today to schedule a consultation and learn how we can help you achieve your goals.
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